We work with insurance

Focus on feeling better, we’ll deal with insurance.

Resolvve is able to do direct billing for many insurance providers and we can also get in touch with your plan provider on your behalf to help you figure out your coverage. For students in Ontario, this page also lets you know whether your insurance will cover sessions with a psychotherapist. If you have any questions or concerns about insurance, please email us at: simon@resolvve.ca

Does Resolvve do direct billing?

Yes, we are able to do direct billing for many popular insurance providers including Greenshield, Canada Life, Desjardins, First Canadian, Manulife Benefit, and many other providers.

Can you help me find out if I’m covered?

Yes, if you provide us with information about your insurance plan and your insurance number, we can call your insurance company to check if our services are covered.

How do I make sure you charge my insurance first and not my credit card?

Make sure to mention to your therapist at the start of your session that you want us to do direct billing on your behalf.

I can’t find Resolvve on my insurance portal.

Send us an email at simon@resolvve.ca and we’ll figure it out for you. We might not be available as providers for some providers but we can register for the portal to ensure our services are covered.

Does my insurance pay for the full cost of therapy?

In some cases, your insurance will only cover part of the session. After we’ve charged your insurance company, you should see your remaining balance on your Jane patient profile.


Coverage for university students in Ontario 

Most university insurance plans provide some coverage for the services of psychologists, psychotherapists, and social workers.

Algoma

Algoma’s student insurance plan provides coverage for full-time undergraduate and graduate students.

Coverage for undergraduate and graduate students

$600 of total coverage for psychotherapists, psychologists, and social workers (MSW).

Brock

Brock has separate insurance plans for undergraduate and graduate students.

Coverage for undergraduate students

$800 of total coverage for $800 psychologists, psychotherapists, clinical counsellors, and social workers (MSW).

Coverage for graduate students

$1000 of total coverage for psychotherapists, psychologists, and social workers (MSW).

Carleton

Carleton has separate insurance plans for undergraduate and graduate students.

Coverage for undergraduate students

Covers $75 per session with a mental health practitioner up to $300 for the year.

Coverage for graduate students

Covers $50 per session with a psychologist, psychotherapist or social worker (MSW) up to $500 per year.

Lakehead

Lakehead provides similar insurance coverage for both undergraduate and graduate students.

Coverage for undergraduate and graduate students 

Covers $500 of therapy sessions from social workers (MSW), counsellors or psychotherapists. 

Laurentian

Laurentian has separate insurance plans for undergraduate and graduate students.

Coverage for undergraduate students 

Provides full coverage up to $1000 over a year for sessions with a psychologist, social worker, master of social work, professional counsellor, counselling therapist, or psychotherapist. 

Coverage for graduate students 

Covers $20 per session for up to $300 per year for services from a social worker/counsellor, master of social work or psychotherapist.

McMaster 

McMaster has insurance plans for part-time, undergraduate, and graduate students.

Coverage for part-time and undergraduate students

Provides 80% coverage per session for up to $300 over a year for services from clinical psychologists or psychotherapists.

Coverage for graduate students

Covers $100 per session for up to $400 per year for services from a psychologist, social worker, clinical counsellor, master of social work or psychotherapist.

Nippising 

Nippising has a single insurance plan for undergraduate and graduate students.

Coverage for undergraduate and graduate students

Provides $30 of coverage per therapy session for up to $300 per year from services delivered by a clinical psychologist, psychotherapist, or social worker (RSW or MSW).

OCAD 

OCAD provides mental health coverage for both undergraduate and graduate students.

Coverage for undergraduate and graduate students

Provides up to $1000 coverage for services delivered by psychologists, social workers (RSW or MSW), and psychotherapists. 

Toronto Metropolitan University (TMU)

Toronto Metropolitan University (TMU) provides mental health coverage for part-time, undergraduate, and graduate students.

Coverage for part-time students 

Provides $75 coverage per session for up to a total of $500 of coverage for services delivered by psychologists, social workers (RSW or MSW), counsellors, or psychotherapists. 

Coverage for undergraduate students

Provides coverage up to $1000 per year for services delivered by psychologists, social workers (RSW or MSW), counsellors, or psychotherapists. 

Coverage for graduate students

Provides coverage up to $1000 per year for services delivered by psychologists, social workers (RSW or MSW), counsellors, or psychotherapists. 

Trent

Trent provides mental health coverage for both undergraduate and graduate students.

Coverage for undergraduate and graduate students

$1000 of total coverage for psychologists, psychotherapists, clinical counsellors, and social workers (RSW or MSW).

University of Guelph

The University of Guelph provides mental health coverage for both undergraduate and graduate students.

Coverage for undergraduate students

Covers 80 percent per session for a total of $750 for services delivered by psychologists, psychotherapists, and social workers (RSW or MSW).

Coverage for graduate students

Covers 80 percent per session for a total of $750 for services delivered by psychologists, psychotherapists, and social workers (RSW or MSW).

Université de Hearst

Université de Hearst provides mental health coverage for undergraduate students.

Coverage for undergraduate students

Covers 80 percent per session for a total of $300 for services delivered by psychologists, counsellors, psychotherapists, and social workers (RSW or MSW).

University of Ottawa

The University of Ottawa provides mental health coverage for both undergraduate and graduate students.

Coverage for undergraduate students

Covers 80 percent per session for a total of $1500 for services delivered by counsellors, psychologists, psychotherapists, and social workers (RSW or MSW).

Coverage for graduate students

Covers $80 per visit for a total of $1000 for services delivered by counsellors, psychologists, psychotherapists, and social workers (RSW or MSW).

University of Toronto

University of Toronto provides mental health coverage for part-time, undergraduate, and graduate students.

Coverage for part-time students

Covers $125 per visit for up to 10 visits for services delivered by psychologists, psychotherapists, counsellors, and social workers (RSW or MSW).

Coverage for undergraduate students on St. George Campus

Covers $400 in total, and 80% of each session. This is for services delivered by psychologists, psychotherapists, counsellors, and social workers (RSW or MSW).

Coverage for undergraduate students on Mississauga Campus

Covers $125 per visit for up to 25 visits for services delivered by psychologists, psychotherapists, counsellors, and social workers (RSW or MSW).

Coverage for undergraduate students on Scarborough Campus

Covers $125 per visit for up to 20 visits for services delivered by psychologists, psychotherapists, counsellors, and social workers (RSW or MSW).

Coverage for graduate students

Covers 100 percent per session for a total of $750 for services delivered by counsellors, psychologists, psychotherapists, and social workers (RSW or MSW).

University of Waterloo

University of Waterloo provides mental health coverage for both undergraduate and graduate students.

Coverage for undergraduate students

Covers 80 percent per session for a total of $800 for services delivered by counsellors, psychologists, psychotherapists, and social workers (RSW or MSW).

Coverage for graduate students

Covers 80 percent per session for a total of $800 for services delivered by counsellors, psychologists, psychotherapists, and social workers (RSW or MSW).

University of Windsor

University of Windsor provides mental health coverage for both undergraduate and graduate students.

Coverage for undergraduate students

Covers a total of $800 for services delivered by clinical counsellors, psychologists, psychotherapists, psychoeducators, and social workers (RSW or MSW).

Coverage for graduate students

Covers $200 for services delivered by psychologists, psychotherapists, and social workers (RSW or MSW).

Western University

Western University provides mental health coverage for both undergraduate and graduate students.

Coverage for undergraduate students

Covers a total of $1200 for services delivered by psychologists, psychotherapists, and social workers (RSW or MSW).

Coverage for graduate students

Covers 80 percent per session for up to $500 for services delivered by psychologists or psychotherapists.

Wilfrid Laurier University

Wilfrid Laurier University provides mental health coverage for both undergraduate and graduate students.

Coverage for undergraduate students

Covers $100 per visit for a total of $1000 for services delivered by psychologists, psychotherapists, and social workers (MSW).

Coverage for graduate students

Covers $60 per visit for up to $400 for services delivered by psychologists, clinical counsellors, social workers (MSW), or psychotherapists.

York University

York University provides mental health coverage for both undergraduate and graduate students.

Coverage for undergraduate and graduate students

Covers $125 per visit for up to 15 visits for services delivered by psychologists, psychotherapists, counsellors, and social workers (RSW or MSW).


Coverage for college students in Ontario 

While many college student plans cover psychologists, very few also cover a psychotherapist’s services.

 

Algonquin

Algonquin College only provides coverage for clinical psychologists, covering 80 percent of the session for up to a total of $250 per year.

Boréal

Boréal College provides $1000 in total insurance coverage for services delivered by a psychologist, social worker (RSW or MSW), or psychoanalyst.

Cambrian

Cambrian College only covers psychologist services for a maximum of $500 per year. 

Canadore

Canadore College offers students three health plans that cover clinical psychologists. These plans cover $15 to 100 percent of each session for a total of $200 to $400. 

Centennial

Centennial College provides coverage of up to $500 for services administered by clinical psychologists. 

Conestoga

Conestoga College covers 70 percent of therapy sessions with psychologists and social workers (RSW or MSW) for a total of $300 coverage per year.

Confederation

Confederation College offers students three different insurance plans. These plans only cover services delivered by a clinical psychologist, covering up to $150 to $300 in total depending on the policy.

Fanshawe

Fanshawe College offers students three different insurance plans. These plans only cover services delivered by a clinical psychologist, covering $20 to $30 per session for a total of $300 to $400 total.

Fleming

Fleming College offers students three different insurance plans. One of these plans covers $50.00 per session for a total of $400.00 over the course of the year. This includes the services of a psychologist, psychotherapist, or social worker (RSW or MSW) but most be recommended by a physician.

George Brown

George Brown College offers students four different insurance plans. These plans cover 70 to 90 percent the cost of each therapy session for a total of $1000 of coverage per year, for services delivered by a psychologist, psychotherapist, or social worker (RSW or MSW).

Georgian

Georgian College provides coverage of up to $750 total for services delivered by a psychologist, psychotherapist, or social worker (RSW or MSW).

Humber

Humber College offers three different insurance plans for students. They cover 80 percent of the cost of each session for a total of $300 to $1000 over the course of a year, for therapy delivered by a psychologist.

Lambton

Lambton College does not provide coverage for mental health practitioners. 

Loyalist

Loyalist College does not provide coverage for mental health practitioners. 

Michener Institute

Michener Institute provides 100 percent coverage for up to $500 for therapy services delivered by psychologists, psychotherapists or social workers (RSW or MSW).

Mohawk

Mohawk College covers $25 per visit for up to a total of $400 for therapy sessions delivered by a psychologist or social worker (RSW or MSW). However, students must first receive a referral from their doctor.

Niagara 

Niagara College provides four different insurance options to students which cover therapy sessions with social workers (RSW or MSW) for up to $400 per year. 

Northern

Northern College offers students four different insurance plans but none cover the cost of mental health services.

Ridgetown Campus

Ridgetown Campus College provides 100 percent coverage up to $400 total for therapy services delivered by a psychologist or social worker (RSW or MSW).

Sault

Sault College does not currently provide coverage for any therapy services. 

Seneca

Seneca College provides students with four different insurance plans. These plans cover between $20 to 90 percent of a therapy session up to a maximum of $300 to $400 per year. It only covers the services of a psychologist, and only if you are referred by a doctor. 

Sheridan

Sheridan College does not currently provide coverage for any therapy services.

St. Clair

St. Clair College does not currently provide coverage for any therapy services.

St. Lawrence

St. Lawrence College offers four different insurance plans for students. Only one of these plans provides coverage for mental health services. Currently, it only covers sessions with a psychologist, who you are referred to by a doctor. The plan covers 80 percent of the cost of individual sessions for up to $300 per year.